Latest in: Product Management

Eleven Reasons the Customer is Never Right

Recently, the sentence "the customer is always right" came up. While this adage champions the importance of customer feedback, it undervalues the expertise of professionals who have dedicated years to mastering their craft. Here's …
September 15, 2023

All My Strategies Missed This One Aspect

In my 8 years of penning strategy documents, I’ve consistently tripped over the same stumbling block. Projects fell short due to mismatched expectations, missed deadlines, and teams pulling in different directions. Why? Because I …
September 3, 2023

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